Website Guidelines and Standards
ABCS of BYUH Websites
University websites and online content standards have been explained and broken down into ABCS: accessibility, branding, copyright, and security. Training videos have been made to then go over these different policies.
Aloha and welcome!
Here we’ll walk you through the guidelines that govern all online public-facing content at Brigham Young University–Hawaii. Whether you’re a student employee or a full-time staff member, knowing these protocols is crucial for creating content that’s not just effective but also legal, on-brand, and secure.
There are four key areas you’ll need to keep in mind: Accessibility, Branding, Copyright, and Security, or as we like to call them, the ABCS of content creation.
Let’s dive in!
Continue to view the other tabs on this page for more information.
Related Resources
In this video, we’re focusing on Accessibility—how to ensure every user, regardless of ability, can access and interact with the content you create. Let’s get started!
To ensure that our content is inclusive and compliant with federal law, we follow specific accessibility standards. These guidelines help us make content usable for everyone, including individuals with visual or hearing impairments.
Here are the key practices we follow to stay accessible:
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Toggle ItemAlt Text
All images on the website must include descriptive alt text. It should briefly explain what the image shows and any information that is being communicated.
Avoid using images that rely heavily on text to communicate information. Screen readers often can’t interpret text embedded in images, and that content won’t be supported by the built-in accessibility tools in Brightspot, our website content management system.
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Toggle ItemContrasting Colors
Color choices matter. Always refer to BYU–Hawaii’s official color branding guide, and ensure a strong contrast between background and foreground elements.
For example, pairing dark blue text with a black background, or bright pink on purple, can make content unreadable, especially for users viewing the site in grayscale or with low vision. Instead, use high-contrast combinations that make content pop and easy to read. Be sure that text links in different colors contrast with the background as well.
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Toggle ItemSubtitles for Videos
Every video we publish must include accurate subtitles for all spoken content, and all written words on screen must be read aloud.
Keep visual clarity in mind—if your subtitles are black and your video background turns dark mid-scene, those subtitles may become unreadable. Choose subtitle colors and positioning that remain legible throughout the entire video.
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Toggle ItemPDF Forms
In general, avoid uploading PDFs. Web content is more user-friendly when it’s directly on the page.
If a PDF is absolutely necessary, documents must pass an accessibility check using Microsoft Word or Adobe Acrobat. Additional videos are available to guide you through this process and show you how to correct any errors.
Once your PDF passes the accessibility check, take a screenshot of the results and send it to your Marketing and Communications contact before submitting the file for review.Making attachments accessible and managing versions online is challenging which is why we try to avoid them if possible.
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Toggle ItemHeaders
Headers help organize content, both using visual styling on the page and using code for the screen reader. Header tags should not be used to emphasize or stylize text. They sould be used to organize information and make it easy to scan and navigate. They must follow a logical, consecutive order in Brightspot. Always start with an H2, followed by H3, H4, and so on. Submissions with headers out of order—like H4 followed by H2—will be disapproved.
You can reset the structure as needed. For example: H2 → H3 → H2 → H2 → H3 → H4 is perfectly acceptable.
Related Resources
In this section, we’re diving into Branding—one of the most visible (and sometimes misunderstood) parts of our website content.
Strong, consistent branding builds trust and represents the university with professionalism and clarity. While we’ll focus on the most commonly used branding elements—the university name, writing style, and logos—we highly recommend taking the Marketing and Communications Branding Quiz for a more in-depth, well-rounded understanding.
Let’s get started!
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Toggle ItemThe University Name
There are only three approved ways to write our school’s name:
- Brigham Young University–Hawaii
- BYU–Hawaii
- BYUH
Notice that the first 2 version uses an en dash (–), not a hyphen (-). The en dash is the same width as the letter “n” and helps visually and stylistically separate "University" from "Hawaii."
How you type an en dash depends on your device. Check the University Name webpage for platform-specific instructions.
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Toggle ItemWriting Style
BYU–Hawaii follows AP style, along with additions from the Church’s style guide. For consistency and clarity, refer to our Editorial Style Guide when writing content for the web.
Here are a few highlights:
Department Names
Always use official names or approved variations for university buildings and departments.For example:
- Joseph F. Smith Library (JFS)
- BYUH Library
- The university library
- The library
Avoid informal names like “the old gym” unless they are officially recognized. Pro tip: If you're unsure, check the editorial style guide for the correct name!
Dates and Months
- Use Arabic numerals for dates (e.g., May 12, not May 12th).
- Omit the year for dates within the current year.
- Spell out the full month unless a specific date is included, in which case, abbreviate longer months.
Examples:
- January 2016 was cold.
- Her anniversary is May 12.
- She said it was Wednesday, Dec. 24.
- Feb. 14, 2021, was the deadline.
Times
- Use colons to separate hours and minutes.
- Write "am" and "pm" in lowercase with no periods and a space after the time.
- Use an en dash between time ranges.
Examples:
- 8 am or 8:00 am
- Noon to 5 pm
- 8–11 am or 8:00 am – 11:00 am
Also:
Spell out numbers under 10 when they’re standalone modifiers.
- Example: I work an eight-hour day.
Capitalization
Please follow AP guidelines:
- Use lowercase unless it’s a proper noun (a unique name for a person, place, or thing).
Examples:
- I went to the Housing Operations office today.
- She is a biology major in the Faculty of Sciences.
Titles
- Capitalize job titles only when they are formal titles and appear directly in front of a name or follow specific punctuation.
- Otherwise, use lowercase.
Examples:
- President Kauwe
- Vice Presidents Laura Tevaga and Kala Kau
- James Faustino, the dean of students
- The university president, John S.K. Kauwe III, was inaugurated in 2021.
- Systems analyst Joe Taylor, social media manager Brenda Kim, and administrative assistant Stacy Smith
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Toggle ItemLogos
If you want to add the university logo to a document or form, you can use the primary logo located at Marketing and Communications’ Brand Guide under Identity. However, if you want to use a department logo, email the Branding Team at brand@byuh.edu for an approved copy.
Important note: We no longer use the school medallion logo on the website.
All university-related content should use the new BYUH monogram. If your materials still include the medallion, you’ll need to replace it or remove it altogether.
If your department needs a custom logo, it must follow strict branding rules and be created in collaboration with the Marketing and Communications branding team.
Branding can get tricky—but that’s why we’re here. Be sure to review the linked resources for more details, and if you have questions, don’t hesitate to reach out to the Web Team for help.
If you want to know more about branding, you can request training from the Branding Team.
Mahalo for keeping our university’s brand strong and unified.
Branding can get tricky—but that’s why we’re here. Be sure to review the linked resources for more details, and if you have questions, don’t hesitate to reach out to the Web Team for help.
If you want to receive more training about branding, you can request training from the BYUH Branding Team.
Mahalo for keeping our university’s brand strong and unified.
Related Resources
In this part of the ABCS training, we’re focusing on a big one: Copyright.
Copyright law protects creative works such as images, videos, and written content. As a university, we have a legal and ethical responsibility to ensure that everything we post online is properly used and authorized.
Just because something is free to access does not mean it is free from copyright protections. Always verify that the content is licensed for commercial use — meaning it can be used for selling, marketing, or promoting a product, business, or service.
If you are unable to confirm the copyright status or appropriate permissions for a piece of content, do not use it.
Let’s break down the most important guidelines.
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Toggle ItemPhotos
This is the No. 1 takeaway:
You cannot use just any image you find on Google, Pinterest, Instagram, or other platforms.Every photo published on Brightspot must include proper photo credit. Copyright ownership legally belongs to the person who took the photo (whoever clicked the shutter).
Best practice:
Use images taken by BYU–Hawaii Photography. They're your go-to resource for high-quality, approved photos. And the university is the copyright owner for these images. (Navigate to marcom website)If you’re not able to find what you need, here are some recommended copyright-free photo sources:
Make sure to fill out the photo credit field in Brightspot whenever you upload an image.
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Toggle ItemThird-party Content
For photos and videos not created by BYU–Hawaii, you must have written consent from the content owner.
This can be an email or a signed contract, but it must clearly show that the owner has given the university permission to use the content. You’ll need to:
- Keep a record of the permission for as long as the photo or video is in use.
- Send a copy or screenshot of the written license or permission to the web team when submitting the content for publishing.
When in doubt, always ask. Using copyrighted material without permission can lead to serious consequences for both you and the university.
Mahalo for respecting the creative work of others and helping us stay legally compliant.
Related Reasources
We’re diving into Security. As someone with access to edit official university web pages, you play a key role in keeping BYU–Hawaii’s digital spaces secure.
Here’s what you need to know to help protect our systems and the people who use them.
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Toggle ItemLogins and Access
Never share your BYUH ID or login credentials with anyone. This access is assigned to you personally, and sharing it—even with good intentions—puts our entire system at risk and is against university policy.
To minimize vulnerability, only log in to Brightspot on:
- School-approved computers
- Secure, university-approved Wi-Fi networks
Using public or personal devices for content updates can compromise the university’s security.
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Toggle ItemThird-Party Applications
If you’re considering integrating a third-party tool or application with the BYUH website, this process must go through EIS (Enterprise Information Systems).
Skipping this step can lead to system conflicts, vulnerabilities, or unintentional violations of data policy. Always reach out to the appropriate teams before adding anything external to the site.
A list of approved third-party applications can be found on the OIT website. Otherwise, contact your Technical Solutions Analyst (TSA) for more information.
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Toggle ItemSensitive Information
Never post private or sensitive information on any public-facing web page. This includes:
- Student records
- Personal contact information
- Financial or medical details
If the information is essential but not suitable for public display, please contact the web team. We’ll help you explore secure alternatives that meet your goals without compromising user safety.
For more specific items that should not be shared or collected in an insecure environment, please refer to the Web Forms page on Marking and Communications. The link is down below.
For any questions about these security practices—or any other topic in this training—reach out to the web team. We're here to help you build a secure, compliant, and effective website.
Mahalo for doing your part to protect our digital campus.